Accessibility

Sarnia is committed to making our experiences—both in the community and on this website—welcoming and accessible to all visitors, including people with disabilities.

If you experience any difficulty accessing information on this site or planning an accessible visit, please contact us so we can help.

Planning an Accessible Visit

We want travelers of all abilities to feel confident planning a trip to Sarnia. Because accessibility can vary by business and location, we encourage you to use the information below as a starting point and reach out if you need more detail.

Getting Here & Getting Around

Many transportation options in and around Sarnia offer accessible features, such as:

• Accessible parking at major attractions, public lots, and many accommodations
• Curb ramps and signalized crossings in core visitor areas
• Transit options that include low-floor buses or lift-equipped vehicles, where available

For the most current information about accessible transit, parking, and drop-off zones, please check with local providers or contact our visitor services team.

Accessible Attractions & Experiences

Accessibility features differ from place to place, but may include:

• Step-free or ramped entrances
• Elevators or lifts inside multi-story buildings
• Accessible washrooms
• Reserved seating or viewing areas
• Accessible trails, pathways, or boardwalks

We recommend checking an attraction’s website or calling ahead to confirm specific accessibility details (such as wheelchair access, assistive listening devices, or quiet spaces).

Service Animals

Service animals that are trained to assist a person with a disability are welcome in most public areas in accordance with applicable laws. Individual venues (such as museums, restaurants, and attractions) may have additional guidelines; we recommend checking in advance.

Additional Support for Trip Planning

If you or someone in your group has specific accessibility needs, our team can:

• Suggest attractions, neighborhoods, and routes that may work well for you
• Point you toward businesses that advertise accessible services
• Help you find the right contact at a particular venue

Contact for accessible trip planning:

• Email: accessibility@sarnia.example
• Phone: 1-519-336-3232

Accessibility of This Website

We are committed to making this website usable by as many people as possible, including those who use assistive technologies such as screen readers, magnifiers, voice recognition software, and switch devices.

Standards We Aim to Meet

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We work toward:

• Clear and consistent navigation
• Sufficient color contrast between text and background
• Text alternatives for meaningful images and icons
• Captions and/or transcripts for video and audio content
• Logical heading structure for screen readers
• Forms that are labeled and accessible by keyboard

Ongoing Improvements

Accessibility is an ongoing effort. As we add new content and features, we:

• Review templates and components for accessibility impact
• Train content editors on accessible writing and media practices
• Monitor the site using automated tools and manual checks

If you encounter a page or feature that is difficult to use with assistive technology, please let us know.